How can I track my order?

Once your order has been shipped, you'll receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking updates to appear.

What is your return policy?

We accept eligible returns within 30 days of delivery.

Do you offer exchanges?

We do not guarantee direct exchanges. If you'd like a different size or item, we recommend returning the eligible product and placing a new order.

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CUSTOMER SUPPORT

At Pharaoh Atelier, we believe in providing unparalleled customer service. Our team is here to assist you with any inquiries about our luxurious gifts, ensuring that you find the perfect item for your loved ones or special occasions.

Have questions or need assistance? We're here to help!
Feel free to reach out to us by:
email us at:
support@pharaohatelier.com

RETURNS & EXCHANGES

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, our straightforward return policy makes it easy. Please contact us for detailed instructions and assistance.

Frequently asked questions

General